Technical Support Specialist ( Slovak & Czech language)

Roche is a global healthcare company focused on advancing science and ensuring access to healthcare through diagnostics and medicines, employing over 100,000 people worldwide. The role is part of the Regional Customer Support Center dedicated to supporting laboratory personnel using Roche's product portfolio through advanced diagnostic technologies.

• Degree in Engineering, IT, Biochemistry, Lab Diagnostics, or equivalent.
• Native or C1/C2 proficiency in Czech and/or Slovak languages.
• Strong English proficiency suitable for international trainings and forums.
• Diagnostic logic and troubleshooting skills, preferably with clinical lab experience.
• Resilience and ambition to solve complex technical problems.

• Provide technical support for advanced IVD systems combining robotics, biochemistry, and IT.
• Engage in continuous learning through an intensive training program.
• Proactively prevent issues using digital twins and remote diagnostic tools.
• Act as an application consultant ensuring diagnostic accuracy.

The position is offered on an 18-month contract basis via an external agency. Candidates must be proficient in Czech and/or Slovak and English languages. The role requires presence in offices located in Warsaw, Prague, or Bratislava on average two days per week.