Infrastructure Engineer (Intune)

Capgemini is the business transformation partner for enterprises in the age of AI. The company combines AI, technology, and human ingenuity to help organizations operate, innovate, and grow. It has industry expertise and capabilities in AI, cloud, and data, serving over 410,000 team members in more than 50 countries.

• Hands-on experience with Microsoft Intune administration and endpoint management.
• Experience configuring and supporting Windows and Android devices in an enterprise setting.
• Knowledge of Microsoft Entra ID and Active Directory Group Policy management.
• Experience with PowerShell scripting and task automation.
• Understanding of networking fundamentals and their impact on endpoint services.
• Strong troubleshooting and problem-solving skills.
• Clear communication and effective collaboration with technical teams and stakeholders.
• Proactive, organized, and able to work independently maintaining high service standards.

• Design, deploy, and maintain Microsoft Intune for software distribution, patch management, device configuration, and Windows Autopilot.
• Manage and support Windows and Android devices using Intune profiles and policies.
• Configure, monitor, and optimize endpoint management solutions.
• Collaborate with security teams to maintain compliance with patching and device standards.
• Provide Tier 2 support for Intune-related incidents and operational issues.
• Troubleshoot endpoint management and device configuration problems.
• Create and maintain technical documentation, SOPs, and knowledge base articles.
• Contribute to automation and continuous improvement initiatives in the workplace environment.