Unified Communication Engineer [K/M]

Fabrity S.A. is a dynamic technology company specializing in software engineering, generative artificial intelligence, and industrial Internet of Things (IoT). The company develops comprehensive solutions for automating processes, increasing operational efficiency, and supporting decision-making through data analysis. Fabrity works with leading platforms such as ServiceNow, Microsoft Power Platform, and their proprietary low-code product Fastive. Their clients come from various industries including pharmaceuticals, healthcare, financial services, manufacturing, automotive, and retail, and include well-known brands like ABB, Bayer, Carrefour, PKO BP, Dormakaba, Sanofi, Toyota Bank, Frontex, Liebherr, Pepsico, and Saint-Gobain.

• At least 5 years of IT experience, with a minimum of 3 years in a similar area.
• English language proficiency at B2 level.
• Higher education (at least bachelor's or engineering degree).
• Very good knowledge of Microsoft Exchange (On-Premises, Exchange Hybrid, Exchange Online) and Microsoft Teams, including Teams Phone.
• Experience administering and maintaining distributed communication environments, including monitoring, performance optimization, updates, and troubleshooting.
• Practical knowledge of Microsoft 365, Skype for Business, and collaboration tools.
• Experience managing Connex/Dencryp platforms and solutions for booking resources, shared calendars, and conference rooms (TimeFlex).
• Strong knowledge of PowerShell with experience automating administrative processes in Microsoft 365 and on-premises environments.
• Experience managing users, licenses, and conducting audits and configuration controls in Microsoft environments.
• Ability to diagnose and resolve issues in large, complex IT environments, including high-security settings.
• Experience creating technical documentation, operational procedures, and user instructions.
• Effective collaboration skills with technical teams, vendors, and stakeholders in an international environment.
• Proactive attitude, independence, user focus, and strong communication skills.

• Administration of Microsoft Exchange and Exchange Hybrid environments.
• Maintenance and administration of the Skype for Business environment.
• Management of Exchange Online and Microsoft Teams, including Teams Phone.
• Providing 2nd line support for users and handling tickets in production, test, and development environments.
• Analysis and resolution of incidents and technical problems.
• Collaboration with administrators and technical teams on communication services development and maintenance.
• Designing and implementing changes in Unified Communications platforms.
• Participation in creating technical specifications for new solutions.
• Working with development teams on configuration and adaptation of environments to project needs.
• Creating and maintaining technical and operational documentation.
• Reporting activities and contributing to team development initiatives.

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