ICT Engagements Coordinator [K/M]

Fabrity S.A. is a dynamically developing technology company specializing in software engineering, generative artificial intelligence, and industrial Internet of Things (IoT). They create comprehensive solutions to help enterprises automate processes, increase operational efficiency, and make key decisions through effective data analysis. Fabrity works with leading platforms such as ServiceNow, Microsoft Power Platform, and their proprietary low-code product, Fastive. Their clients come from various industries including pharmaceuticals, healthcare, financial services, manufacturing, automotive, and retail, with notable brands like ABB, Bayer, Carrefour, PKO BP, Dormakaba, Sanofi, Toyota Bank, Frontex, Liebherr, Pepsico, and Saint-Gobain.

• Minimum 5 years of experience in IT, including at least 3 years in a similar role.
• At least 3 years of experience coordinating ICT or technical initiatives.
• Experience coordinating at least two ICT infrastructure projects or initiatives covering multiple technical domains.
• Experience managing dependencies among at least three of the following areas: network, cloud/data center, databases, IAM, endpoints/workplace, cybersecurity/architecture, monitoring, or service operations.
• Experience supporting collaboration with suppliers, tender documentation, concept verification, or ICT contract implementations.
• Practical experience with project and service management tools such as Azure DevOps, ServiceNow, Jira, MS Project, Planner, or equivalents.
• Higher education (minimum bachelor's or engineer degree).
• English language proficiency at minimum B2 level.
• Deep understanding of ICT project lifecycle and management principles, including PM² or equivalent standards.
• Good knowledge of ICT infrastructure areas: networks, data centers/cloud, databases, identity and access management, workplace services, monitoring, and operations.
• Proficiency in planning and control tools: schedules, milestones, action logs, decisions, dependencies, and changes.
• Knowledge of ICT service management, change management, operational readiness, and service implementation.
• Ability to translate business needs into clear technical coordination activities including scope, outcomes, and acceptance criteria.
• Strong analytical, organizational, problem-solving skills, and ability to manage multiple priorities.
• Excellent communication, facilitation, reporting, and documentation skills; proactivity and ability to collaborate effectively with technical teams, management, business stakeholders, and vendors.
• Required certifications (minimum one): PMP, Prince2, or equivalent internationally recognized certification.

• Coordinate IT infrastructure projects and initiatives at all stages from planning through implementation, monitoring, to project closure.
• Prepare and update schedules, action plans, milestones, project documentation, and status reports.
• Monitor project progress, risks, dependencies, and changes, supporting escalation actions as needed.
• Collaborate with technical teams responsible for networks, cloud, data centers, cybersecurity, identity management, user workplace environment, and operational support.
• Coordinate activities related to technical readiness of projects, including integrations, testing, security, architecture, and operational requirements.
• Organize and lead project meetings, workshops, status reviews, and document decisions and agreements.
• Maintain ongoing communication with business stakeholders, technical teams, partners, and external vendors.
• Support processes related to preparing work scopes, service orders, and cooperation with suppliers.
• Supervise the realization of agreed actions, results, and delivery timelines by external partners.
• Prepare management reports, dashboards, and materials supporting decision making.
• Coordinate testing, acceptance, solution handover to maintenance, and knowledge transfer.
• Identify and implement improvements in project work organization, reporting, and knowledge management.

Klauzula informacyjna dotycząca przetwarzania danych osobowych w procesie rekrutacji.