ICT Engagements Coordinator (Freelance only)

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world.

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of professional experience in IT, including at least 3 years in a similar ICT Project Coordination, Engagement Coordination or IT Delivery role.
• Proficiency in English, confirmed by a recognised language certification.
• Experience coordinating ICT projects or technical initiatives involving multiple technical teams and infrastructure domains.
• Good understanding of ICT infrastructure, including networks, cloud/data centre, databases, IAM, workplace services, cybersecurity, monitoring, and operations.
• Strong knowledge of ICT project lifecycle, governance, and delivery methodologies, with the ability to apply structured project-control practices.
• Experience with project and service-management tools such as Azure DevOps, ServiceNow, Jira, MS Project, Microsoft Planner or equivalent.
• At least one of the following certification: PMP®, PRINCE2® or P3M, or an equivalent certification recognised internationally.

• Coordinate ICT projects and initiatives through initiation, planning, execution, monitoring, and closure, ensuring agreed scope, timelines, milestones, and deliverables are maintained.
• Coordinate activities and dependencies across ICT domains including networks, cloud/data centre, cybersecurity, databases, IAM, workplace services, monitoring, and service operations.
• Track project progress, resources, risks, issues, changes, and dependencies, escalating blockers and decisions where required.
• Facilitate project meetings, technical workshops, and status reviews, ensuring clear actions, decisions, follow-up, and documentation.
• Coordinate technical readiness activities covering environments, access, capacity, integration, testing, security, and operational dependencies.
• Support engagement with business stakeholders, technical teams, suppliers, and external consultants, including supplier mobilisation and contract implementation.
• Prepare and maintain project plans, schedules, dashboards, status reports, action and decision logs, dependency and change records, and other governance documentation.
• Coordinate testing, acceptance, operational readiness, handover, and closure activities, while identifying opportunities to improve project coordination and delivery processes.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation, marital status, physical or mental disability, or any other protected factor is prohibited. Applications must be submitted with a CV in English.