Unified Communication Engineer (Freelance only)

Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world.

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of professional experience in IT, including at least 3 years in a similar engineering role.
• Proficiency in English, confirmed by a recognised language certification.
• Strong hands-on experience with Microsoft Exchange Server and Exchange Hybrid, including administration, optimisation, tuning, capacity planning and patch management.
• Practical experience administering Skype for Business Server and Microsoft Teams, including communication and collaboration features and Teams Phone.
• Good knowledge of Microsoft 365 administration, with experience in Exchange Online and related cloud services.
• Advanced proficiency in PowerShell, particularly the Microsoft Teams PowerShell module and Exchange Online PowerShell, with experience automating administrative tasks.
• Previous working experience with communication platforms such as Connex/Dencrypt or TimeFlex would be an advantage.

• Administer, install, configure and maintain Microsoft Exchange Server, Exchange Online, Exchange Hybrid, Skype for Business Server and Microsoft Teams, including Teams Phone.
• Provide 2nd-level technical support, troubleshooting incidents and resolving moderately complex issues across production, testing and development environments.
• Monitor the performance, availability and capacity of communication platforms and implement improvements to ensure reliable service delivery.
• Apply security patches, updates and configuration changes across Exchange and Skype for Business environments.
• Develop and maintain automation scripts using Microsoft Teams PowerShell and Exchange Online PowerShell, including user provisioning, licence assignment and configuration audits.
• Support the design, integration and implementation of Microsoft communication and collaboration solutions within the wider IT infrastructure.
• Create and maintain high-quality technical documentation, including architecture diagrams, operational procedures, checklists and user instructions.
• Collaborate with internal IT teams, service providers, vendors and other technical stakeholders to coordinate changes, resolve issues and harmonise solutions and processes.

All applications must include a CV in English. Equal opportunities are ensured with prohibition of discrimination based on sex, ethnic origin, religion, disability, age, sexual orientation, marital status, or other protected factors. CV submission is subject to Netcompany's privacy notice.