Senior Business Analyst (Business Continuity & Crisis Management)

DCG is a space that bridges business needs and people's ambitions. They focus on matching candidates with environments where they can thrive and help companies build effective teams. They work closely with people and organizations by listening carefully and responding to what matters to them, aiming to create lasting and valuable relationships.

• Proven experience in Business Continuity, Crisis Management, Operational Resilience, or related disciplines, including 3-5 years of overall experience and 1-2 years focused on testing, exercising, or technical recovery planning
• Hands-on expertise in designing and executing testing exercises, including desktop exercises
• Demonstrated experience within the Financial Services Industry (banking, insurance, or equivalent)
• Strong understanding of technology dependencies and operating models within large financial organizations
• Proven expertise in Business Continuity and Crisis Management (BCCM) frameworks, methodologies, and best practices
• Excellent facilitation skills with the ability to engage senior leadership, manage differing perspectives, and drive productive discussions
• Ability to work under pressure and adapt to changing priorities while maintaining focus on exercise objectives and outcomes
• Very good command of English, both spoken and written
• Minimum 3 years of experience in a similar position

• Design and plan desktop testing exercises aligned with Collaboration and Communication Services (CCS) objectives and regulatory expectations for banking operations
• Develop realistic, MVB-grounded scenarios to stress-test manual recovery procedures and interdependencies across business functions
• Facilitate and host exercising workshops with stakeholders across business units and support functions to validate crisis plans and identify operational gaps
• Manage exercise logistics and coordination, including participant engagement, scheduling, documentation, real-time facilitation, and team coordination
• Develop exercise materials, participant guides, and facilitator notes to support repeatable and high-quality recovery exercises
• Track and manage action items from testing exercises and coordinate follow-up activities
• Provide updates on testing outcomes and action plans to senior leadership and programme governance
• Document findings, observations, gaps, recommendations, and improvement opportunities for Collaboration and Communication Services
• Collaborate with business continuity and crisis management teams to align recovery plans, crisis response protocols, and business continuity strategies