Quality Management Functional Engineer AMS - SAP S/4HANA

Signify is a company leading the lighting industry with innovation in connected lighting and the Internet of Things, focusing on data analytics, AI, and smart solutions for various environments including homes, offices, and cities. The company has a legacy of over 125 years and emphasizes sustainability, continuous learning, diversity, and inclusion.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
• Strong functional experience with SAP QM, preferably in SAP S/4HANA.
• Understanding of SAP QM master data and transactional processes including inspection plans, inspection characteristics, inspection lots, results recording, usage decision, and quality notifications.
• Experience with SAP QM integration with at least one area among MM, PP, EWM, MES, SAP DM, batch management, or production execution.
• Experience in AMS, application support, incident management, change request delivery, or application lifecycle management.
• Proven ability to translate business requirements into functional specifications and system solutions.
• Ability to analyze functional issues, identify root causes, and propose sustainable solutions.
• Experience working with developers, integration teams, and external vendors.
• Experience with UAT, regression testing, and deployment support.
• Good stakeholder management and communication skills.
• Ability to work in a cross-functional and international environment.
• Experience working in Agile environments such as Scrum or similar delivery models.
• Fluent English, both spoken and written.

Nice to have:

• Experience with SAP Fiori applications for Quality Management.
• Knowledge of SAP S/4HANA migration, template rollout, or global process harmonization.
• Experience with SAP DM, SAP ME/MII or other MES solutions integrated with SAP QM.
• Understanding of manufacturing quality processes including supplier quality, in-process quality, final inspection, nonconformance handling, and corrective actions.
• Experience with quality-related reporting, analytics, or KPI monitoring.
• Certification in SAP QM, S/4HANA, or Agile methodologies.
• Experience with ITIL, AMS governance, or application lifecycle processes.

• Define and maintain functional specifications for SAP QM processes and enhancements in SAP S/4HANA.
• Translate quality management business requirements into SAP QM functional designs, user stories, and IT solutions.
• Support core SAP QM processes including inspection planning, inspection lot processing, results recording, defect recording, usage decision, and quality notifications.
• Analyze and resolve SAP QM incidents, service requests, and functional issues following AMS governance processes.
• Support SAP QM integration with areas such as MM, PP, EWM, MES/SAP DM, batch management, and production execution.
• Collaborate with ABAP developers and integration teams to design, validate, and deliver enhancements, interfaces, reports, forms, and workflow-related changes.
• Conduct User Acceptance Testing, regression testing, and solution validation with business users.
• Support change requests from impact analysis through design, build, test, and deployment.
• Maintain functional documentation, process descriptions, configuration rationale, and support knowledge articles.
• Provide guidance and training to business and key users on new or changed SAP QM functionalities.
• Act as a trusted advisor for Product Owners, Service Owners, and stakeholders in the SAP QM domain.
• Identify improvement opportunities in SAP QM processes, system usage, support quality, and application lifecycle management.
• Collaborate with external vendors and suppliers to ensure quality, performance, and timely delivery of SAP QM changes and support.
• Work in cross-functional teams to ensure end-to-end process consistency across Quality, Manufacturing, Logistics, and Supply Chain.

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