Program Manager - Fabric Customer Advisory Team

Microsoft’s Azure Data engineering team leads analytics transformation with products including Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. The Fabric Customer Advisory Team (CAT) bridges customers and Microsoft field teams with Fabric Program Managers and engineering leaders to support product success and feedback.

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field, or equivalent experience.
• Substantial experience in engineering, product/technical program management, data analysis, or product development.
• Ability to meet Microsoft, customer, and government security screening requirements, including passing the Microsoft Cloud Background Check upon hire and every two years thereafter.

Preferred qualifications:

• In-depth knowledge of Power BI and at least one other Fabric workload.
• Good general knowledge of all other Fabric workloads.
• Detailed understanding of the Fabric platform including governance and capacity management.
• Customer-facing experience such as consultancy.
• Experience with AI and agentic development for Fabric.
• Good communication and presentation skills.
• Ability to work independently.

• Acts as a credible point of contact for customers by providing consistent and relevant product advice.
• Independently conducts and collects customer-related feedback and research.
• Ensures alignment of team resources to address customer issues and drive acceleration.
• Anticipates and addresses complex product or solution-related customer requests or issues.
• Executes on customer strategy and product alignment, bringing insights back internally.
• Supports engineering and sales teams in customer interactions to accelerate deals and adoption.
• Collaborates with customers to identify conditions of success.

Ability to meet Microsoft, customer, and government security screening requirements including the Microsoft Cloud Background Check upon hire and biennially thereafter.

Microsoft is an equal opportunity employer with non-discrimination across numerous protected characteristics.