Staff Software Engineer, Cloud

Redpanda is the first runtime and control plane for agent-data interaction, combining streaming, SQL analytics, and intelligent connectivity with governance for enterprise AI agents. It is built on infrastructure trusted by Fortune 500 companies and fast-growing startups. The company is forming a new Warsaw-based small, cross-functional Cloud team to own services powering customer-facing journeys at Redpanda Cloud, including sign-up, account management, usage-based billing, payments, and cloud marketplace integrations.

• Significant experience designing and operating large-scale reliable systems in public cloud environments
• Strong proficiency in Go (or comparable systems language with willingness to ramp)
• Track record of leading large technical projects end-to-end from design through execution and production operations
• Enough frontend familiarity to own customer-facing UIs with design support
• Production experience using AI-assisted software development workflows (e.g., Claude Code, Codex)
• Excellent communication skills and effectiveness in globally distributed, asynchronous environments

Strong Plus:

• Depth in usage-based billing & metering (Metronome or similar), cloud marketplace integration (AWS/GCP/Azure), payments / Stripe, identity & auth
• Experience building or operating SaaS billing/account platforms at scale

Nice to Have:

• React / TypeScript for customer-facing UIs
• Experience modernizing inherited/legacy systems
• User of Redpanda or streaming platforms

• Lead the technical direction across sign-up, marketplace, billing, and payments journeys on AWS, GCP, and Azure
• Own architecture for correctness-critical billing, metering, and payment flows, ensuring idempotency, reconciliation, and auditability
• Drive multi-quarter product and technical roadmaps in partnership with product management, finance, and commercial stakeholders
• Lead adoption of existing systems from other teams, assessing, stabilizing, and planning evolution
• Anticipate and proactively mitigate technical risks
• Set and uphold high standards for reliability, security, and privacy of customer PII and payment data
• Raise the engineering bar, mentor the team, improve practices, and champion operational excellence initiatives
• Participate in the on-call escalation chain to reduce escalations and improve operational health