Senior ServiceNow Engineer - IRM/GRC

EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and startups with over thirty years of expertise in custom software, product and platform engineering.

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management, and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across full lifecycle from implementation to ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale environments
• Preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation with platform ownership, support, governance, and improvement
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal communication skills in English (B2+ level)

Nice to have:

• Knowledge of Privacy Management
• Familiarity with ServiceNow Now Assist
• Skills in JavaScript
• Background in Application Support

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations, and workflows
• Perform defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement
• Ensure adherence to architecture, governance, security, and development standards

Benefits listed are available to employees only. Open to working with contractors under individual B2B agreements. Only selected candidates will be contacted.