Senior ServiceNow Engineer - IRM/GRC

EPAM Systems is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, they empower clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting and integration
• Capability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal communication skills in English (B2+ level)

Nice to have:

• Knowledge of Privacy Management
• Familiarity with ServiceNow Now Assist
• Skills in JavaScript
• Background in Application Support

• Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities
• Support governance, compliance, risk management and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations and workflows
• Perform defect resolution, maintenance and release activities
• Contribute to upgrades, platform optimization and continuous improvement
• Ensure adherence to architecture, governance, security and development standards

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