Microsoft 365 Copilot Lead

EPAM Systems is a global leader in AI transformation engineering and integrated consulting with over thirty years of expertise in custom software, product, and platform engineering, serving Forbes Global 2000 companies and ambitious startups.

• 5+ years of experience with M365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
• Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and data flows
• Knowledge of information governance including Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
• Familiarity with Entra ID and security practices like Conditional Access, access reviews, oversharing audits, and Zero Trust awareness
• Experience with Copilot Studio, building custom agents, plugins, connectors, and GPT-based declarative agents
• Skills in Power Platform, including Power Automate, Copilot integration, Power Apps, and dataflows relevant to retail operations
• Background in SharePoint and content architecture including taxonomy, metadata, and content lifecycle management
• Familiarity with Viva Suite components like Viva Learning, Viva Connections, and Viva Engage for frontline engagement
• Proficiency in adoption and measurement tools including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
• Understanding of licensing and roadmap fluency including M365 Copilot licensing models and Microsoft roadmap literacy
• Proficiency in English at B2+ level

• Define and drive the Microsoft 365 Copilot roadmap across the organization
• Assess data and governance readiness to support Copilot deployment
• Build organizational capability and drive Copilot adoption across corporate and frontline teams
• Bridge corporate and frontline worker needs to align Copilot capabilities with business goals
• Lead technology architecture decisions within the Microsoft ecosystem to support Copilot readiness
• Establish governance frameworks to support secure and compliant Copilot usage
• Drive measurable business value and ROI from Copilot deployment
• Act as subject matter expert on Microsoft 365 Copilot vision, deployment, and adoption strategy

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