ICT Engagements Coordinator [K/M]

Fabrity S.A. is a dynamic technology company specializing in software engineering, generative artificial intelligence, and industrial Internet of Things (IoT). The company creates comprehensive solutions to help enterprises automate processes, increase operational efficiency, and make key decisions through effective data analysis. Fabrity supports business process improvements using leading platforms such as ServiceNow, Microsoft Power Platform, and its proprietary low-code product Fastive. The company serves clients from various industries, including pharmaceutical, healthcare, financial services, manufacturing, automotive, and retail, with notable clients like ABB, Bayer, Carrefour, PKO BP, Dormakaba, Sanofi, Toyota Bank, Frontex, Liebherr, Pepsico, and Saint-Gobain.

• Minimum 5 years of IT experience, including at least 3 years in a similar role.
• At least 3 years coordinating ICT projects or technical initiatives.
• Experience coordinating at least two ICT infrastructure projects covering multiple technical areas.
• Experience managing dependencies across at least three areas among network, cloud/data center, databases, IAM, endpoints/workplace, cybersecurity/architecture, monitoring, or service operation.
• Experience supporting supplier cooperation, procurement documentation, concept verification, or implementation of ICT contracts.
• Practical experience with project and service management tools such as Azure DevOps, ServiceNow, Jira, MS Project, and Microsoft Planner or equivalents.
• Higher education (at least bachelor's or engineer's degree).
• English language proficiency at a minimum B2 level.
• Deep knowledge of ICT project lifecycle, management principles, and delivery methods including PM² or equivalent internationally recognized standards.
• Good understanding of ICT infrastructure areas including network, data centers/cloud, databases, identity and access management, workplace services, monitoring, and operations.
• Familiarity with planning and control tools like schedules, milestones, action logs, decisions, dependencies, and changes.
• Knowledge of ICT service management, change introduction, operational readiness, and service implementation.
• Capability in coordinating activities with stakeholders, suppliers, and contracts in ICT environments.
• Ability to translate business needs into clear technical coordination activities with defined scope, outcomes, and acceptance criteria.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Excellent communication, facilitation, reporting, and documentation skills; proactive and effective collaboration with technical teams, management, stakeholders, and suppliers.
• Required certifications (minimum one internationally recognized): PMP, PRINCE2.

• Coordinate IT infrastructure projects and initiatives at all phases: planning, implementation, monitoring, and closure.
• Prepare and update schedules, action plans, milestones, project documentation, and status reports.
• Monitor work progress, risks, dependencies, and project changes; support escalation activities.
• Collaborate with technical teams responsible for networks, cloud, data centers, cybersecurity, identity management, user work environment, and operational support.
• Coordinate technical readiness activities including integrations, testing, security, architecture, and operational requirements.
• Organize and conduct project meetings, workshops, status reviews, and document decisions.
• Maintain ongoing communication with business stakeholders, technical teams, partners, and external suppliers.
• Support processes related to work scopes, service orders, and collaboration with suppliers.
• Oversee the delivery of agreed actions, results, and service deadlines by external partners.
• Prepare management reports, dashboards, and decision support materials.
• Coordinate testing, acceptance, solution handover for maintenance, and knowledge transfer.
• Identify and implement improvements in project work organization, reporting, and knowledge management.

Klauzula informacyjna dotycząca przetwarzania danych osobowych przez Współadministratorów Fabrity S.A. i Fabrity Commerce sp. z o.o., zawierająca informacje o celach, okresach przetwarzania, prawach osób danych oraz odbiorcach danych zgodnie z RODO.