IT Service Desk Agent with Italian and English
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JuniorFull-time
#442818·Dodano 3 dni temu·0
Źródło: nofluffjobs.comTech Stack / Keywords
WindowsActive Directory
Wymagania
- C1 proficiency in Italian and English
- Customer orientation
- Great communication skills and a team-player attitude
- Good knowledge of ticketing tools
- Willingness to work in shifts between 7 am - 7 pm (8 h shifts) from the office in Wrocław
- IT support experience is a big plus
Obowiązki
- Be the first point of contact for customers needing technical support — via phone, email, and chat
- Troubleshoot basic IT issues with confidence
- Manage and track service requests through the ticketing system
- Collaborate with expert tech teams to resolve complex problems
- Keep customers informed with timely updates and solutions
Benefity
- Sport subscription
- Private healthcare
- Flat structure
- International projects
- Free coffee
- Canteen
- Bike parking
- Free parking
- In-house trainings
- Modern office
- Startup atmosphere
- No dress code
- Discounts on psychologist services
- Company events
Karta sportowa
Opieka zdrowotna
Szkolenia wewnętrzne
Firmowa stołówka
Parking dla rowerów
Parking dla aut
Inne informacje
Work location is from the office in Wrocław with shifts between 7 am - 7 pm.
Hemmersbach
2 aktywne oferty