Sales Excellence Specialist with German or French

Worldline is a global company with 18,000 employees, specializing in payments technology and offering extensive training and career acceleration opportunities. The company emphasizes a strong technology foundation and an empowering culture, supporting a diverse and inclusive work environment.

• 1 to 5 years of experience in the Worldline Swiss business, especially in Risk, Customer Service, and Onboarding teams
• Understanding of sales processes and customer lifecycle
• Experience working with CRM systems and Worldline tools (e.g., Salesforce, PASS)
• Experience in contract handling or documentation management is advantageous
• Knowledge of AI or willingness to be trained in AI applications in business areas
• Mandatory advanced proficiency in German or French and mandatory English language skills
• Strong communication and interpersonal skills
• High attention to detail, ability to manage multiple tasks and prioritize
• Proactive and solution-oriented mindset
• Strong analytical skills
• Team player able to collaborate across functions and cultures
• High level of responsibility and reliability

• Processing customer inquiries and ensuring timely, high-quality responses
• Creating, qualifying, and coordinating sales leads for the Swiss sales teams
• Providing operational and administrative support to the Swiss Sales department
• Assisting in campaign execution and market initiatives
• Reviewing and processing contracts, including follow-up on documentation
• Ensuring completeness and accuracy of customer and contract data
• Documenting and tracking customer interactions in Salesforce
• Maintaining data quality and supporting reporting activities
• Direct contact with sales partners for clarification of risk-related topics
• Acting as an interface between sales partners and internal departments
• Collaborating closely with Risk/Compliance, Integration, and Customer Care teams
• Supporting smooth communication and coordination across teams

Worldline Financial Services (Europe) S.A., Branch in Poland, is governed by internal regulations on whistleblower reports pursuant to the Act of 14 June 2024.