Delivery Manager

STX Next is a global IT consulting company specializing in customer-focused software services, employing 500 professionals to help customers build outstanding products.

• 5+ years in IT services management, combining hands-on delivery with strategic client ownership.
• Fluent English (C1/C2) and fluent Polish, both written and spoken.
• Dual mindset: able to switch between high-level management and granular execution.
• Commercial & financial acumen: experience with T&M, Fixed Price, and Managed Services engagement models.
• Awareness of modern tech & SDLC: cloud-native environments and AI-driven delivery tooling.
• Strong cross-functional collaboration background partnering with Sales and Head-level leadership.
• Extreme ownership & grit: accountability, analytical thinking, and confidence under pressure.
• Stakeholder management: bridging technical delivery teams and C-level business executives.

• Direct delivery & governance: hands-on management of software projects ensuring quality, scope control, and Agile best practices.
• Portfolio ownership: manage the health and performance of assigned client portfolio.
• Client partnership & strategy: build trust-based relationships with international clients and lead Quarterly Business Reviews.
• Business growth & pre-sales: partner with Sales on expansion plans, upsell/cross-sell, and deal pipelines.
• AI & operational innovation: introduce AI-assisted delivery practices, metrics, and automation to boost margins.
• Strategic alignment: collaborate with Heads and executive leadership on business goals.
• Operational excellence & escalations: primary escalation point, implementing swift risk mitigation.
• Team leadership: coordinate engineering leads and cross-functional teams for delivery excellence.