Junior Service Desk Specialist
7000 - 7800 PLN/ mies.UoP
JuniorFull-time·Umowa o pracę
#444849·Dodano wczoraj·0
Źródło: nofluffjobs.comTech Stack / Keywords
ITILKomunikatywnośćOrientacja na klienta
Wymagania
- Minimum 1 year of experience in IT Support, Help Desk, or Service Desk.
- Knowledge of ITIL processes.
- Communication skills and ability to work with users.
- Customer orientation and high level of service culture.
- Proactive problem-solving approach.
- Analytical thinking and ability to set priorities.
Obowiązki
- Supporting user requests related to hardware, software, and IT infrastructure.
- Diagnosing and resolving IT incidents.
- Escalating requests to higher support levels.
- Monitoring applications and IT infrastructure.
- Installing and configuring computers, laptops, and phones.
- Supporting onboarding and offboarding processes.
- Managing user access rights (IAM).
- Handling End of Day / End of Month / End of Year processes for financial applications.
Benefity
- Sport subscription
- Private healthcare
- Involvement in international projects
Karta sportowa
Opieka zdrowotna
Astek
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