Technical Project Manager

Altimetrik is a digital business enablement company partnering with Fortune 500 and mid-size companies to accelerate revenue growth through digitalization. The company opened a branch in Poland in 2020 and employs over 150 engineers. The role involves managing a client managed services programme with a focus on delivery and governance.

• 8–10 years of experience in technical programme or project management, including at least 3 years in managed services or platform operations
• Proven experience managing complex, multi-workstream software delivery programmes in client-facing roles
• Strong understanding of agile delivery, backlog management, and sprint-based execution
• Experience operating within client tooling environments such as Jira and Confluence
• Demonstrable experience managing SLA-driven service delivery with formal governance and reporting
• Background in payments, fintech, or regulated platform environments preferred
• Experience managing transitions or service takeovers from incumbent providers desirable
• Excellent communication and stakeholder management skills at operational and executive levels
• Possession of PMP, PRINCE2, or equivalent project management certification preferred

• Own the day-to-day delivery of the programme across Transition and Steady State phases, ensuring milestones, deliverables, and SLAs are met
• Lead the Transition Phase with knowledge acquisition, gate reviews, and Transition sign-off by end of Month 3
• Maintain programme governance cadence: weekly operations reviews, monthly service reviews, and quarterly business reviews with client stakeholders
• Own RAID log, escalation process, and change request pipeline, tracking and resolving risks and issues
• Manage backlog prioritisation in collaboration with client's Programme Manager
• Coordinate on-call rota, incident escalation, and release management across the pod
• Produce weekly operations, monthly service, and annual productivity reports as per SOW
• Drive KPI baselining during Months 4–6 of Steady State and report performance quarterly
• Manage stakeholder relationships across client's programme, operations, and technical teams
• Oversee change requests, impact assessments, and SOW amendments with Altimetrik leadership

The position requires initial travel to the client's office in Prague (2–3 days per week) for the first month.