Swedish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with high-growth organizations across Europe. The company specializes in facilitating seamless transitions for professionals pursuing exceptional career opportunities in Bulgaria, focusing on the healthcare and BPO industries worldwide.

• Native or fluent Swedish (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in customer service, ideally within the travel or hospitality industry.
• Strong proficiency in English for inter-office communication.
• Exceptional interpersonal skills and a proactive approach to problem-solving.
• Passion for the travel industry and interest in pursuing long-term Swedish-speaking jobs abroad.

• Manage end-to-end vehicle rental inquiries for Swedish-speaking customers within the travel sector.
• Provide expert guidance on vehicle selection, rental terms, and travel insurance options.
• Coordinate logistics and reservation modifications with high attention to detail.
• Resolve customer queries efficiently, ensuring top-tier service satisfaction in the travel industry.
• Maintain accurate records of rental contracts and customer interactions in the digital database.
• Advise clients on regional travel regulations and vehicle safety standards.
• Collaborate with international team members to streamline rental processes and boost customer loyalty.