Business Analyst

Mindbox connects top IT talents with technology projects for leading enterprises across Europe, operating as a tech-driven company focusing on consulting, engineering, and digital solutions.

• Extensive understanding of KYC, client onboarding, and Customer Due Diligence (CDD) processes.
• Proven experience in business analysis within global banking projects.
• Strong analytical and problem-solving skills with ability to capture functional and non-functional requirements as user stories.
• Familiarity with development processes, prioritization methods, and software delivery cycles.
• Experience in customer data integration development and large-scale system integrations.
• Hands-on experience with JIRA and Confluence.
• Excellent English communication skills, both written and spoken, with ability to present and influence stakeholders.
• Prior engagement in manual testing and collaboration with engineering teams.

Nice to have:

• Practical background in software development or coding practices.
• Previous experience supporting global banking domains and working with multi-disciplinary teams.

• Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements with Corporate and Institutional Banking Client Services teams.
• Manage implementation of solutions across onboarding and KYC renewal workflows, including data integration and orchestration.
• Document business and IT process flows delivering clear and actionable requirements.
• Engage with stakeholders providing consultation and addressing product-related issues.
• Support and influence product owners to prioritize features based on global business requirements.
• Identify, report, and mitigate delivery and operational risks.
• Contribute to a high-performing Business Analyst team and mentor junior team members.
• Drive collaboration across regional teams and global stakeholders to maintain delivery alignment.
• Partner with engineering and architecture teams to anticipate and resolve design implications.
• Participate in testing activities, including manual test execution.