Service Manager/Site Reliability Engineer

160 - 180 PLN/ godz./ godz.B2BB2B (netto)

SeniorFull-time·B2B

#446078·Dodano wczoraj·1

Źródło: RITS Professional Services

Tech Stack / Keywords

DatadogChronospherePagerDutyRootlyAPIsPythonKotlinSDLCdistributed systemsmonitoring

5+ years of experience in Incident Operations, Site Reliability Engineering (SRE), Technical Operations, or a similar role.
Experience working in on-call environments with SLA-driven responsibilities.
Proven ability to operate effectively during high-pressure, real-time incident scenarios.
Strong understanding of distributed systems and production environments.
Experience with monitoring and alerting tools such as Datadog, Chronosphere, or similar.
Experience with incident management platforms such as PagerDuty, Rootly, or comparable tools.
Familiarity with APIs, system integrations, observability tools, and monitoring dashboards.
Hands-on programming experience with Python and/or Kotlin.
Understanding of the Software Development Lifecycle (SDLC) and production reliability principles.
Excellent written and verbal communication skills.
Strong operational judgment and ability to make decisions under uncertainty.
Ability to manage multiple priorities simultaneously in a fast-paced environment.
Highly organized with strong ownership and attention to detail.
Strong collaboration skills with cross-functional engineering and business teams.
Proactive mindset focused on continuous improvement, automation, and scalability.

Monitor, triage, and coordinate responses to production incidents and operational alerts.
Act as a central coordination point between engineering teams and key stakeholders during incidents.
Assess incident impact, determine severity, and coordinate communications according to SLA commitments.
Manage incident lifecycles from detection through resolution and post-incident activities.
Maintain external-facing incident communications and status updates.
Support incident reporting, root cause analysis (RCA), and operational reviews.
Contribute to process improvements, automation initiatives, and operational tooling enhancements.
Collaborate with engineering teams to improve observability, monitoring, and incident response capabilities.
Participate in reliability-focused development activities and support operational excellence initiatives.

RITS

250 aktywnych ofert