On-Site IT Partner / Inter IKEA

As IT Partner in Supply Area Central Europe, you will provide professional onsite IT support to local co-workers and secure support for Inter IKEA IT systems. You will act as the link between central stakeholders and the office in Poland, contributing to the development of a competent and high-performing organisation.

• Good knowledge of software, hardware, IP networks, and voice communication.
• Good knowledge of IT service management, information security, and data privacy processes and guidelines.
• General knowledge of relevant technology standards, trends, and innovations.
• Good knowledge of project management tools and methodology.
• Experience managing vendors and service providers.
• Risk assessment knowledge.
• Very good knowledge of Office 365 tools and environment.
• Knowledge of Power Automate, Microsoft Azure, and Power Apps.
• Self-reliant, motivated, able to work independently and in a team.
• Service-minded and professional focus on end user needs and business operations.
• Written and verbal fluency in English.

Additional strengths:

• Experience working within IT, preferably in global organisations.
• Familiarity with Microsoft Power Automate and Power Apps platforms.
• Experience with Artificial Intelligence (AI) and ability to formulate queries (prompts).

• Perform and manage planned IT activities including installations, upgrades, local rebuilds, and maintenance according to goals and budget.
• Solve and prioritize IT issues in cooperation with global Helpdesk and escalate when necessary.
• Execute daily tasks following procedures, rules, and guidelines aligned within the organisation.
• Participate actively in the IT Partners’ network between PLA units and secure local IT communication.
• Provide technical training for onsite support staff and new hires, including equipment setup.
• Perform preventive maintenance and routine monitoring to ensure continuous uptime of IT infrastructure and applications.
• Contribute to continuous improvements within IT service desk and onsite operations through IT process lead, projects, service ownership, and digital workplace.
• Manage onsite IT security in cooperation with risk management, information security, and data privacy.
• Monitor IT technologies and system trends to evaluate business benefits.
• Manage relationships with Inter IKEA IT, vendors, contractors, and service providers regarding support and upgrades.
• Act as an ambassador of Inter IKEA values at all times.

Please submit your CV in English. The application deadline is 30.10.2026. Interviews are conducted continuously and the process may close earlier if the right candidate is found.