Senior AWS WorkSpaces Architect

• Senior-level, hands-on experience with AWS WorkSpaces engineering and architecture
• Deep knowledge of AWS EUC components: WorkSpaces Personal, Secure Browser, bundles, images, directories
• Strong AWS infrastructure skills: VPC, subnets, DNS, routing, security groups, endpoints, Directory Service/Active Directory

Nice to have:

• AWS certifications (e.g., Solutions Architect, SysOps, Advanced Networking)
• Experience with multi-platform VDI/DaaS solutions (e.g., Azure Virtual Desktop, Citrix)
• Experience scaling WorkSpaces fleets and supporting large migrations (1,000+ workspaces)
• Experience establishing governance and lifecycle automation from scratch

• Troubleshoot Windows and macOS endpoints and clients
• Monitor and automate using CloudWatch, EventBridge, CloudTrail, Lambda, and scripting
• Engineer image lifecycle including creation, patching, versioning, and deployment automation
• Optimize WorkSpaces costs through billing modes, cost optimizer, and usage analysis
• Manage ServiceNow ITSM workflows including incident, problem, and change management
• Lead major incidents and facilitate RCA, PIR, and AAR
• Communicate and lead technical discussions with AWS and internal stakeholders

Work hours to overlap with US west coast until 2pm PST.