Employee Experience Advisor (Qualtrics)

Capgemini is the business transformation partner for enterprises in the age of AI. The company combines AI, technology, and human ingenuity to transform how organizations operate, innovate, and grow. It has end-to-end capabilities spanning strategy, technology, engineering, and intelligent operations, with expertise in AI, cloud, and data. Capgemini operates globally with over 410,000 team members in more than 50 countries and reported 2025 revenues of €22.5 billion.

• Strong hands-on experience with Qualtrics EX administration and survey delivery.
• Proven experience designing and managing complex employee survey programmes.
• Solid analytical capability, with experience building dashboards and reports.
• Strong stakeholder management and communication skills.
• Experience working in HR, People Analytics, consulting, or transformation environments.

Nice to have:

• Experience integrating Qualtrics with HR systems (e.g., Workday) or BI platforms.
• Exposure to AI-driven analytics, text analytics, or automated insight generation.
• Understanding of GDPR and data privacy principles in HR data contexts.

• Design, build, and test employee surveys (engagement, pulse, lifecycle, and ad-hoc) using Qualtrics.
• Manage survey logic, templates, branding, and question libraries.
• Build and maintain dashboards and standard reports within Qualtrics and downstream BI tools.
• Support stakeholders with reporting interpretation and action planning.
• Contribute to the development of AI-driven EX analytics capabilities.
• Contribute to continuous improvement of EX delivery models and ways of working.
• Administer and configure the Qualtrics EX platform, including users, roles, permissions, data sources, and integrations.
• Provide ongoing platform support, troubleshooting, and user enablement.