Senior Power Platform Engineer

SNI is seeking an experienced engineer to work with the Microsoft Power Platform suite including Power Apps, Power Automate, Power BI, and Copilot Studio. The role involves enterprise implementations and integration with the Microsoft ecosystem such as Dynamics 365, Microsoft 365, SharePoint, Teams, Azure Services, and Dataverse.

• 4+ years of hands-on software development experience on the Microsoft Power Platform with enterprise implementations.
• Direct hands-on experience in Copilot Studio agent design and development.
• Mastery of Power Platform security configurations including role-based access control (RBAC), Data Loss Prevention (DLP) policies, secure authentication, and key/credential management.
• Strong technical knowledge of Microsoft 365, Dynamics 365, SharePoint, Teams, Azure Services, and Dataverse architecture.
• Practical experience in app-to-app integrations, REST APIs, Custom Connectors, and relational data modeling.
• Proven experience in production application support, ticket prioritization, troubleshooting complex operational issues, and applying ITIL/ITSM processes.
• Excellent verbal and written English communication skills.

Nice to have:

• Official Microsoft Power Platform Certifications (e.g., PL-400 Developer, PL-200 Functional Consultant, or PL-600 Architect).
• Experience with ALM, Azure DevOps, CI/CD pipelines, and Agile/Scrum delivery models.
• Strong organizational and prioritization skills for managing incident resolution timelines.
• Proactive and collaborative mindset with ownership of production system stability and process improvement.

• Architect, design, and deliver robust, scalable, and secure solutions utilizing the Microsoft Power Platform suite (Power Apps, Power Automate, Power BI, and Copilot Studio).
• Maintain, optimize, and expand existing enterprise Copilot Studio solutions and conversational AI agents.
• Lead integration efforts between Power Platform, Dataverse, the broader Microsoft ecosystem (Dynamics 365, Microsoft 365, SharePoint, Teams, Azure), and third-party applications via REST APIs and Custom Connectors.
• Act as a core member of the software engineering team, collaborating to build modern digital products and automated business workflows.
• Manage application support cases end-to-end, including support ticket resolution, root-cause analysis, and adherence to ITIL frameworks (Incident, Problem, Change, and Request Management).
• Monitor emerging Microsoft ecosystem features, Power Platform advancements, and industry best practices to identify proactive opportunities for solution modernization.