Implementation Specialist with German

At SINGU, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become Europe’s leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios. Our unified CAFM platform powers operations of over 250 million m² of real estate worldwide, supports more than 500,000 professionals, and manages 100,000+ buildings across 35+ countries following strategic partnerships and acquisitions.

• Minimum 2 years experience in a similar position
• Experience in maintenance, facilities, or industrial environments
• Ability to independently run projects including scheduling, customer communication, and overcoming obstacles
• Comfortable in training and coaching customer users
• Mandatory fluency in English, Polish, and German to run implementations and trainings independently
• Experience with tools such as HubSpot and Jira

Nice to have:

• Knowledge of HubSpot
• Knowledge of Jira
• Data management skills

• Run international QRmaint implementations end to end: kickoff, system configuration, integrations, data migration, go-live
• Train and onboard customer teams to be self-sufficient after go-live
• Manage implementations as projects including scheduling, milestones, customer communication, and coordination with sales, support, and product teams
• Take over international implementations from the sales team
• Handle customer support requests that may turn into implementation work
• Provide customer insight feedback to the product team regarding new features and fixes
• Report initially to QRmaint's board, later to the person responsible for post-sales

Work is hybrid with 2-3 days per week from the office in Kraków or Warsaw; no remote work option.