Aeronautical Engineer / Requirements Engineer

Lufthansa Systems GmbH is a leading airline IT provider with nearly 30 years of experience, offering market-leading products covering all airline business processes. It is a wholly-owned subsidiary of the Lufthansa Group, serving over 350 customers worldwide and employing around 3,000 people across 16 countries. The company focuses on digital aviation and ecological footprint improvement.

• Minimum 3 years professional experience in Business Analysis, Requirements Analysis, Product Analysis, or similar roles
• Proven expertise in requirements gathering, stakeholder management, process analysis, and software project documentation
• Strong analytical thinking, attention to detail, and problem structuring
• Familiarity with tools such as Jira, Confluence, Miro or similar
• Experience with process modeling techniques (BPMN, UML, User Story Mapping)
• Experience working in Agile environments with cross-functional teams
• Ability to learn new business domains rapidly
• Strong communication and facilitation skills
• Self-driven and able to work independently in international teams
• Excellent English skills (written and spoken, B2+ level)
• Readiness to work in a hybrid model with 2 days per week in office (Gdańsk)
• Willingness for occasional business trips and international workshops
• Interest in aviation and motivation to develop domain expertise in airline operations and flight planning

Nice to have:

• Basic knowledge of Jira, Confluence, Miro

• Gather, analyze, document, and refine functional and non-functional requirements for development and testing teams
• Analyze airline operational scenarios, flight planning processes, safety requirements, and aviation regulations
• Act as a functional expert for international customers during workshops, validation sessions, and user needs discussions
• Collaborate closely with developers, testers, product owners, and stakeholders to ensure solution delivery
• Analyze customer requests, support tickets, and functional inquiries to investigate root causes and evaluate solutions
• Prepare documentation for bugs, improvements, and feature requests
• Contribute to continuous improvement of products, processes, and workflows
• Support solution design, implementation, and validation to align with user expectations

Work model is hybrid: 2 days per week in the office in Gdańsk. No remote work possibility.