M365 AI Platform Architect

Nordea is a large Nordic bank operating with a focus on secure and responsible finance technology. The Content Management team in End User Engineering & Operations provides digital workplace services related to Microsoft 365 across multiple countries including Denmark, Finland, and Poland.

• Strong AI, Microsoft 365, and enterprise architecture experience in enterprise-scale environments.
• Good understanding of Microsoft Copilot, Copilot Studio, Power Platform, SharePoint, Teams, Microsoft Graph, Entra ID, and Microsoft 365 admin capabilities.
• Good understanding of cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform.
• Awareness of broader enterprise AI platforms like Gemini, Claude, or similar GenAI solutions.
• Experience designing and architecting agentic AI solutions, frameworks, reference architectures, and enterprise integration patterns.
• Experience with Microsoft Azure AI Foundry, Azure OpenAI, the Microsoft Copilot ecosystem, or Azure Machine Learning.
• Experience with Microsoft Entra Suite, Microsoft Purview, Defender, Power Platform governance, or Graph connectors.
• Understanding of Agent 365, Entra Agent ID, and agent registry.
• Experience with secure connectors, APIs, or knowledge integration.
• Experience designing secure platform services, enterprise integrations, or governance-driven technology enablement models.
• Understanding of identity, permissions, Conditional Access, DLP, audit, compliance, and operational control patterns.
• Ability to create architecture documents, decision frameworks, diagrams, technical roadmaps, and implementation guardrails.
• Very good communication skills in English to explain complex technical topics to technical and non-technical stakeholders.
• Ability to drive strategic architecture discussions, facilitate decision-making, and build consensus among senior stakeholders.
• Experience developing and governing architecture principles, standards, best practices, roadmaps, and target-state documentation across architecture domains.

Nice to have:

• Experience operating platform services in a regulated enterprise environment.
• Relevant certifications in AI, cloud architecture, or enterprise architecture.
• Experience with Jira, Confluence, ServiceNow.

• Proactively drive vision, target architecture, and technical roadmap for AI and agentic AI across Microsoft 365 and related cloud platforms.
• Define technical guardrails for AI capabilities like M365 Copilot, Copilot Agents, and Co-work.
• Design and architect agentic AI solutions including SharePoint Agents, Declarative Agents, Copilot Studio, and Agent 365-enabled scenarios.
• Define tenant-level platform controls, admin settings, enablement policies, and technical review criteria.
• Collaborate on environment strategy, DLP policies, Entra identities, and AI governance.
• Translate risk, security, privacy, and compliance requirements into platform architecture and design controls.
• Maintain architecture documentation, reference patterns, technical decision records, and platform readiness requirements.
• Develop and govern architectural standards, principles, reference patterns, and best practices.
• Analyze stakeholder requirements and maintain overview of Microsoft 365 application, integration, identity, and infrastructure landscape.
• Build consensus among architects, platform teams, governance functions, and business stakeholders.
• Guide and advise on architectural issues and implementation choices ensuring alignment with Nordea standards.
• Evaluate emerging AI technologies, frameworks, and tools to inform strategic technology decisions and platform direction.

Please include permit for processing personal data in CV as follows:

In accordance with GDPR art. 6 (1) a and b, personal data will be processed for current and future recruitment processes in Nordea Bank Abp operating in Poland. Providing personal data is necessary. The request for deletion means resignation from recruitment processes. Further details available at nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf. Only selected applications will receive replies.