Delivery Manager

STX Next is a global IT consulting company specializing in customer-focused software services with a team of 500 professionals.

• 5+ years in IT services management, combining hands-on delivery with strategic client ownership.
• Fluent English at C1/C2 level and fluent Polish, written and spoken.
• Dual mindset: able to switch between high-level management and granular execution.
• Commercial & financial acumen: knowledge of T&M, Fixed Price, and Managed Services engagement models.
• Modern tech & SDLC awareness: experience with cloud-native environments and AI-driven delivery tooling.
• Cross-functional collaboration: strong background partnering with Sales and Head-level leadership.
• Extreme ownership & grit: accountability, analytical thinking, and confidence under pressure.
• Stakeholder management: bridging technical delivery teams and C-level business executives.

• Direct delivery & governance: hands-on management of key software projects, ensuring quality, scope control, and Agile best practices.
• Portfolio ownership: manage the health and performance of your assigned client portfolio.
• Client partnership & strategy: build trust-based relationships with international clients and lead Quarterly Business Reviews.
• Business growth & pre-sales: partner with Sales on expansion plans, upsell/cross-sell, and late-stage deal pipelines.
• AI & operational innovation: introduce AI-assisted delivery practices, metrics, and automation to boost margins.
• Strategic alignment: partner with Heads and executive leadership on overall business goals.
• Operational excellence & escalations: primary escalation point, implementing swift risk mitigation.
• Team leadership: coordinate engineering leads and cross-functional teams for delivery excellence.