Organizational Change Management (OCM) Senior Consultant

Capgemini is a global business transformation partner with expertise in AI, cloud, and data, employing over 410,000 team members across more than 50 countries. The company reported revenues of €22.5 billion in 2025 and supports enterprises in imagining and building intelligent, sustainable futures through strategic, technological, and operational capabilities.

• At least 5 years of experience in Organizational Change Management, preferably within large-scale technology transformation or migration programs.
• Proven expertise in stakeholder management, change impact assessments, communication planning, training delivery, user readiness, and adoption measurement.
• Experience supporting Microsoft ecosystem transformations, ideally involving Microsoft 365 technologies such as Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft 365 Apps.
• Strong communication and presentation skills, with the ability to effectively engage executives, business leaders, and end users.
• Experience delivering global, multicultural, and multilingual change initiatives while managing multiple workstreams and priorities.
• Professional fluency in English and at least one additional language (e.g., German, French, Spanish, Portuguese, Dutch/Flemish, or Arabic).
• Bachelor’s degree or equivalent professional experience; certifications such as Prosci, CCMP, Microsoft certifications, or experience with tenant-to-tenant migration programs are advantages.

• Develop and execute Organizational Change Management strategies to support global Microsoft 365 and Dynamics 365 tenant consolidation and migration initiatives.
• Manage, mentor, and develop a team of Change Management Consultants, ensuring high-quality delivery, continuous development, and effective workload allocation.
• Conduct stakeholder and change impact assessments, define user readiness plans, and implement change risk mitigation activities.
• Design and deliver communication campaigns, including migration announcements, leadership briefings, user guidance, FAQs, and executive communications.
• Create and facilitate training programs, virtual workshops, learning materials, and adoption enablement activities for global audiences.
• Engage with business leaders, sponsors, and change champions to drive stakeholder alignment and user adoption across regions.
• Support migration readiness, cutover activities, hypercare phases, and post-migration stabilization to ensure a seamless end-user experience.
• Measure adoption success, monitor engagement metrics, analyze feedback, and provide actionable insights through executive reporting and dashboards.