Technical Writer

As a Technical Writer, you will be part of a cross-functional team working on innovative solutions in the financial services space. The client delivers intelligent systems supporting debt management, insolvency processes, and loan servicing to empower businesses in their consumer relationships.

• Excellent command of English – both written and spoken.
• Proven experience in writing technical documentation for software products.
• Ability to quickly understand new tools, systems, and technical concepts.
• Familiarity with structured authoring and content tools (e.g., Oxygen Editor, FrameMaker, RoboHelp, or similar) is a plus.
• Experience or working knowledge of markup languages such as XML, HTML, or SGML is welcome.
• Understanding of documentation standards (e.g., DITA) and content management systems is an advantage.
• Comfortable producing visuals or diagrams to represent data flows or system architecture.
• Confidence in collaborating with cross-functional, distributed teams in fast-paced environments.
• Proactive and detail-oriented mindset with strong analytical and problem-solving skills.
• Experience in lending, debt collection, or financial services domain is preferable but not essential.

• Creating and maintaining high-quality technical documentation for financial software products.
• Collaborating with product managers, developers, QA engineers, and subject-matter experts to gather and verify information.
• Translating technical and domain-specific language into user-friendly content for diverse audiences.
• Structuring documentation logically and clearly to support usability and accessibility.
• Updating and refining content based on user feedback, software updates, and evolving requirements.
• Adhering to documentation standards and style guides while advocating for content quality.
• Contributing to the continuous improvement of documentation processes and best practices.
• Supporting knowledge-sharing initiatives across product and technical teams.

Wyrażam zgodę na przetwarzanie moich danych osobowych przez CSHARK Sp. z o.o. z siedzibą we Wrocławiu (50-266) przy ul. Wyspa Słodowa 7 zawartych w przesłanych dokumentach aplikacyjnych na potrzeby bieżącego procesu rekrutacji oraz na dalsze warunki ochrony danych określone w informacji dotyczącej polityki prywatności i RODO zawartej w ogłoszeniu.