Junior ITSM Developer – BMC Helix Platform
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JuniorFull-time
#455283·Dodano 6 dni temu·1
Źródło: justjoin.itTech Stack / Keywords
API (Application Programming Interface)Service Level Agreement (SLA)OperationsGCCITILmaintenanceService ManagementUnit TestingTestingAgile
Wymagania
- Experience with API (Application Programming Interface)
- Knowledge of Service Level Agreements (SLA)
- Understanding of IT operations
- Familiarity with GCC environment
- Knowledge of ITIL framework
- Experience in maintenance and service management
- Competence in unit testing and general testing
- Experience working with agile methodologies
- English language proficiency at B1 level
Obowiązki
- Develop and maintain ITSM solutions on the BMC Helix platform
- Perform unit testing and other testing activities
- Support operations and maintenance activities
- Ensure compliance with Service Level Agreements (SLAs) and ITIL processes
- Collaborate within agile teams
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