KYC Analyst

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions. The company focuses on solving complex problems with advanced technology and resources, delivering scalable financial services.

• 1–2 years experience performing KYC/AML activities, preferably in retail financial services.
• Strong risk awareness covering operational, compliance, and reputational risks.
• Familiarity with AML/KYC regulations and industry guidelines.
• Good working knowledge of MS Excel; comfortable with data and operational reporting.
• Excellent written and spoken English communication skills.
• Confident handling client queries and complaint resolution via email, phone, or other channels with good judgement on escalation.
• Experience training, coaching, or mentoring junior team members.
• Exposure to process improvement, quality assurance, or audit work.
• Experience partnering with internal or external audit teams.
• Experience using AI tools to support day-to-day work.

• Own the more complex end of client onboarding for retail KYC.
• Handle higher-risk and exception cases.
• Support and guide junior colleagues.
• Perform ongoing KYC checks across retail client base.
• Collaborate closely with Compliance, Sales, and Operations teams.