Customer Success Management Analyst with German (SAS)
Tech Stack / Keywords
Firma i stanowisko
Accenture is a leading global professional services company helping businesses, governments, and other organizations build their digital core, optimize operations, accelerate growth, and enhance citizen services with a strong focus on technology, cloud, data, and AI. The company employs approximately 791,000 people worldwide and offers services across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song.
Wymagania
- Minimum 1 year of experience in inside sales, customer success, sales support, or a related commercial role
- Experience engaging with business and technical stakeholders during customer conversations
- Experience in supporting sales opportunities, including upselling and cross-selling activities
- Experience presenting technology solutions clearly and engagingly
- Experience maintaining or updating sales pipeline data accurately
- Full professional proficiency in German at minimum C1 level
- Full professional proficiency in English at minimum C1 level
Nice to have:
- Experience working with Microsoft Cloud solutions
- Experience providing solution demonstrations or technical overviews
- Microsoft certifications
- Experience collaborating with internal sales or account teams
- Experience participating in pipeline or deal review meetings
Obowiązki
- Build relationships with key business and technical stakeholders
- Present Microsoft Cloud solutions tailored to client needs
- Support clients with demos leveraging Microsoft existing programs
- Provide technical guidance to accelerate the sales cycle
- Identify upselling and cross-selling opportunities
- Understand client business needs and recommend suitable solutions
- Stay up to date with Microsoft technologies and market trends
- Collaborate with internal sales and account teams
- Participate in trainings and continuously develop skills
- Contribute to achieving and exceeding sales targets
- Collaborate with Scale Seller (CLM) and Deal Acceleration Specialist (DAS)
- Focus on opportunity velocity across the sales cycle
Benefity
- Hybrid work: 3 days office/2 days home with office in Warsaw or Wrocław
- Work on projects for international clients with opportunities to expand design skills
- Access to continuous learning through workshops and skill-building initiatives
- Individual support from a People Lead and professional development path with coaching sessions
- Wide training package including soft, technical, and language training, e-learning platforms, Gallup test, GenAI training, and course co-financing
- Employee Assistance Program offering legal, financial, and psychological consultations
- Eligibility for Employee share purchase plan with quarterly dividends
- Paid employee referral program
- Private medical care and life insurance
- Access to MyBenefit platform, including Multisport card
Inne informacje
The employer is an equal opportunity employer committed to diversity and inclusion, making employment decisions without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other basis protected by applicable law.
Accenture
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