IT Onsite Support (M/K)

Experis is a global leader in recruitment of specialists and management staff in key IT areas. They offer competitive employment opportunities and interesting IT projects for both experienced experts and those starting their careers in IT.

• Minimum one year of experience in a similar position
• Good knowledge of IT infrastructure
• Knowledge of Active Directory, Microsoft (Windows 10, Office 365), Linux
• Ability to work with ticketing systems (Service Now, Remedy)
• Knowledge of LAN and WLAN network protocols
• Ability to configure active devices
• Knowledge of computer hardware for diagnostics
• Ability to work effectively and prioritize in urgent professional situations
• English language proficiency at minimum B2 level (daily communication with users)

• Comprehensive support of IT equipment and peripheral devices for internal employees
• Full support for users on-site
• Registering and monitoring tickets in the ticketing system
• Managing devices (inventory, issuing, receiving, preparation for disposal, etc.)