WiFi & WLAN Support Engineer
18 000 - 26 000 PLN/ mies.B2B (netto)
MidFull-time·B2B
#342879·Dodano dziś·0
Źródło: nofluffjobs.comTech Stack / Keywords
WiFiWLANnetwork supportNOCIncident ManagementProblem ManagementITIL
Obowiązki
- Experience in network support, NOC or WiFi/WLAN support.
- Good understanding of network fundamentals, protocols and topologies.
- Practical experience in troubleshooting wireless/network incidents.
- Knowledge of Incident & Problem Management processes.
- Familiarity with ITIL based operations.
- Ability to work with technical teams, vendors and service providers.
- Good communication skills and English for daily work.
- This role is focused on supporting global WiFi/WLAN services and resolving network incidents in an international IT environment.
- Handling and troubleshooting WiFi/WLAN incidents.
- Cooperating with NOC, L2/L3 support, Incident Management and external providers.
- Supporting global teams during major incidents and service outages.
- Helping identify recurring network issues and reduce repeat failures.
- Taking part in post incident reviews and service improvement activities.
- Making sure network operations follow agreed standards and processes.
ITEAMLY
35 aktywnych ofert