Inside Sales Management Team Lead (Azure)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. It operates in more than 120 countries with approximately 791,000 people. Accenture Operations provides business process services including finance, procurement, supply chain, marketing, and sales, combining talent with data, AI, analytics, and digital technologies. The Digital Inside Sales (DIS) team focuses on sales combining trusted technical sellers and innovative technology powered by data and insights.

• At least 5 years of experience in sales, customer success, or account management, preferably in the cloud or software industry.
• At least 2 years of experience in managing and developing a high performing sales team.
• Strong knowledge of Microsoft products and services, especially Microsoft Azure.
• Background in driving customer cloud adoption and overall customer success with a deep understanding of the Azure platform.
• Proficiency in English at a minimum C1 level.
• Bachelor's degree in business, marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and collaboratively in a fast paced and dynamic environment.
• Passion for customer satisfaction and success.

• Leading a team of customer success managers responsible for driving incremental consumption of Microsoft Azure services.
• Coaching and mentoring the team to identify opportunities to upsell and cross sell additional workloads.
• Monitoring and reporting on key performance indicators such as customer satisfaction, retention, revenue, and growth.
• Collaborating with other sales managers, account executives, marketing, and product teams to ensure alignment and consistency of messaging and strategy.
• Providing feedback and insights to stakeholders to help improve the customer experience and value proposition.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.