Salesforce Business Analyst

Hays IT Contracting operates on B2B principles, connecting IT specialists with innovative technology projects. The role is part of the Core Team responsible for Salesforce as a strategic enterprise platform, handling cross-functional and cross-platform initiatives, integrations, data quality, business analysis, and operational stability.

• Salesforce Administrator certification
• Experience working with Salesforce production data
• Experience in business analysis and/or data analysis
• Experience in data quality and data merging in Salesforce
• Ability to analyze complex data sets and draw conclusions
• Business analysis and collaboration with stakeholders
• Data analysis, validation, and interpretation
• Knowledge of the Salesforce data model
• Structured, analytical approach and attention to detail
• Strong communication skills

Nice to have:

• Experience in central/platform teams
• Experience working in environments with many integrations
• Experience with large corporate Salesforce implementations
• Salesforce Data Cloud certification or experience with Data Cloud

• Analyze business initiatives before the delivery phase and translate business needs into requirements
• Analyze Salesforce production data, identify quality issues and trends
• Perform data merging processes and support reporting and analysis
• Support operational activities and ensure stable platform functioning
• Work in a centralized Salesforce team executing cross-platform initiatives