Service Desk Agent with English and Italian

Fujitsu Poland Sp. z o.o is a global leader in Japanese information and communication technology (ICT). The company delivers innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. Fujitsu focuses on collaboration and trust, working hand-in-hand with customers to transform industries, communities, and the world.

• Fluency in Italian and English
• High-level communication skills
• Basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
• Team-oriented attitude

• Performing 1st support line diagnosis and resolution of technical problems
• Forwarding requests to other departments if no other solution is possible
• Ensuring the quality of communication
• Registering and analyzing reports
• Suggesting improvements and optimizations

The controller of personal data collected during the recruitment process is Fujitsu Poland Sp. z o.o. Personal data will be processed for recruitment purposes, future recruitment with consent, and legal claims defense. Candidates have rights to access, rectify, delete, restrict processing, object, transfer data, and withdraw consent. Providing personal data is voluntary but necessary for recruitment participation.