Service Desk Agent with French and English

Fujitsu Poland Sp. z o.o is a global leader in Japanese information and communication technology (ICT). The company delivers innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future.

• Fluency in French and English
• High-level communication skills
• Basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
• Team-oriented attitude

• Performing 1st support line diagnosis and resolution of technical problems
• Forwarding requests to other departments if no other solution is possible
• Ensuring the quality of communication
• Registering and analyzing reports
• Suggesting improvements and optimizations

The controller of personal data collected in connection with the recruitment process is Fujitsu Poland Sp. z o.o. seated in Łódź. Personal data will be processed for recruitment purposes and in compliance with GDPR regulations. Candidates have rights to access, rectify, delete, restrict processing, object to processing, data portability, and withdraw consent. Providing personal data is voluntary but necessary to participate in recruitment.