Scrum Master

The Scrum Masters of the Web Experience Agile Release Train will be assigned to one of the 12 teams in the 100+ FTE structure. The encompassing program's purpose is to develop and maintain key Customer Engagement Solution Layers, based on Adobe Experience Manager platforms (both on-prem and cloud).

• A Master’s or Engineering degree in IT or Business, or proven experience that shows you can deliver at this level.
• Experience in working with dispersed and remote project/service teams.
• 4+ years managing development teams in international, multicultural environments (medium to large projects).
• Scrum Master certification (PSM I/II/III or equivalent) or at least one scaled certification (SAFe 4, LeSS Practitioner).
• English proficiency at the C1/C2 level.
• SAFe exposure is nice to have but not strictly required.
• Strong consulting and negotiation skills, and a client-oriented mindset.
• Be proactive and accountable in your role and build trust within your team.
• Enjoy collaboration, sharing knowledge, and working toward common goals.
• Demonstrate flexibility and adapt easily to different working styles and priorities.
• Show commitment to quality and continuously look for ways to improve.
• Have a growth mindset, eager to learn and develop new skills.

• Oversee team performance and proactively look for improvement opportunities, including personal development in partnership with People Management.
• Ensure Scrum practices are applied effectively and aligned with program directives.
• Maintain strong delivery dynamics both within the team and with connected teams within and outside of the program.
• Proactively suggest process improvements where applicable.
• Verify the feasibility of demand fulfilment with the team, provide constructive feedback within the ART governance structures, and seek means to enable success.
• Act as the key Jira administrator: manage configurations and optimize dashboards in collaboration with the Release Train Engineer (RTE).
• Report on team progress on team objectives.
• Proactively identify, manage and resolve risks and dependencies.
• Monitor development/sprint progress and stay on top of work items in the queue.
• Guide the team through SAFe delivery specifics, working closely with the Product Owner.
• Collaborate with the RTE to ensure the ART strategy is followed.
• Partner with the Program Manager to resolve blockers and connect the right people to the right solutions.
• Coordinate work with the team members to ensure deliverables and PI objectives are met on time.
• Collect and report delivery metrics to program governance.
• Manage issues with the team delivery or team members and escalate when necessary to program governance.

We reserve the right to contact the selected candidates.