HRIS Manager | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services and business-driven technology solutions, supporting end-to-end insurance processes including finance, operations, and underwriting. It operates offices in Warsaw and Gdańsk and fosters a dynamic, multicultural environment with strong global partnerships.

• Fluent written and spoken English
• University degree in Human Resources, Business Administration, Information Systems, or a related field
• 5-8+ years of professional experience in HRIS support, system administration, or a comparable HR operations role
• Experience of implementing/working with SAP Success Factors
• Solid knowledge of HR processes, especially payroll, personnel administration, and employee data management
• Experience in HR system configuration, user support, testing, and process documentation
• Strong analytical skills and the ability to translate business requirements into system solutions
• High attention to detail, accuracy, and a structured approach to problem-solving

• Managing day-to-day HRIS operations and system configuration within the assigned functional scope
• Ensuring data accuracy, system security, confidentiality, and appropriate user access management
• Maintaining and updating system configurations, business process definitions, and functional settings in line with business requirements and internal standards
• Analyzing HR data and providing reports, metrics, and insights to support decision-making in HR, payroll, and administration
• Identifying opportunities for process improvement and recommending system enhancements to increase efficiency and data quality
• Cooperating with HR, IT, Product Owners, and other stakeholders in the implementation of new functionalities, updates, and system improvements
• Preparing and maintaining documentation of system specifications, processes, and procedures
• Coordinating and supporting testing activities for new features, changes, and updates to ensure quality and business readiness
• Providing training and ongoing support to HRIS users to ensure effective and consistent use of the system
• Monitoring market and system developments to identify opportunities for further optimization of HR technology and user experience