Network Security Engineer | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services and modern, business-driven technology solutions, supporting various end-to-end insurance processes including finance, operations, and underwriting. It operates offices in Warsaw and Gdańsk and fosters a dynamic, multicultural environment with global partnerships.

• Fluent spoken and written English
• Minimum 3 years of hands-on experience in network security or firewall engineering
• Familiarity with change management processes and ticketing systems (e.g., ServiceNow)
• In-depth understanding of Network Security technologies (FW, IDS/IPS, DLP, SASE/SSE) and associated principal vendors (Cisco, Citrix, F5, Fortinet, Zscaler)
• Broad understanding of ITIL, ITSM, and industry best practices
• Ability to grasp complex technical concepts rapidly and assess their potential against real business requirements
• Proficiency in configuring and managing firewall platforms (e.g., Palo Alto, Cisco, Fortinet, Check Point)
• Strong knowledge of networking protocols (TCP/IP, HTTP, DNS) and security concepts

Nice to have:

• Experience with IDS/IPS, VPN, proxy, or related security technologies
• Certifications such as CISSP, Security+
• Familiarity with scripting or automation for network security tasks (Python, Ansible)

• Being the initial point of contact for all firewall-related requests, incidents, and inquiries from application owners
• Ensuring application teams feel supported and informed about Security processes
• Monitoring and troubleshooting network security appliances
• Working within established configuration and change management policies to ensure awareness, approval, and success of changes made to network infrastructure
• Performing other tasks entrusted by superiors within the scope of the position and possessed competences
• Documenting changes, troubleshooting steps, and lessons learned to strengthen team knowledge
• Following established workflows while continuously identifying opportunities to improve efficiency
• Maintaining a high level of accuracy, especially when implementing changes in production environments
• Keeping up with emerging threats, vendor updates, and evolving network architectures
• Adapting quickly to shifting priorities, urgent incidents, or new security requirements
• Contributing to a culture of continuous improvement within the security operations team