OT Network Support Analyst

Verita HR is an international company providing recruitment support within Fintech, Finance and Banking market in EMEA. They connect innovative organizations with top talent and conduct systematic market research to keep their Digital Teams competitive.

• Good understanding of network infrastructure, telecom technologies and connectivity concepts
• Knowledge of network topologies, protocols and operational support processes
• Experience working within ITIL or Agile environments would be an advantage
• Strong analytical and troubleshooting skills
• Ability to collaborate effectively with technical teams and external providers
• Strong communication skills and willingness to work in dynamic support environments
• Openness to learning new technologies and operational tools
• 5 years of experience in a similar position
• Knowledge of Network Security, Network topologies, Customer support
• English language proficiency

• Monitor and support enterprise network and telecom infrastructure across global environments
• Troubleshoot connectivity and infrastructure-related issues to minimise service disruption
• Work closely with engineering teams and external vendors to restore services efficiently
• Support incident resolution processes and escalate issues where required
• Analyse operational data and identify opportunities for proactive improvements
• Contribute to infrastructure stability, monitoring standards and operational best practices
• Participate in global support activities within distributed teams across multiple time zones
• Assist with service optimisation and continuous improvement initiatives