IT Systems Administrator

Skywise is a leading digital services company, wholly owned by Airbus, delivering integrated digital solutions for aviation operations. The company operates multiple offices and sites supported by on-premise and cloud systems, primarily in a Windows Server environment, employing world-class security tools. Skywise Gdansk operates within the Airbus Helicopters Polska structure.

• 8-10 years of experience.
• Advanced knowledge of Windows Server (2016+) and Windows 11 desktop OS.
• Advanced knowledge of identity management in hybrid Active Directory / Entra ID environment.
• Experience with Google Workspace administration.
• Experience with scripting languages including PowerShell.
• Experience managing endpoint lifecycle and creating master images.
• Experience with Remote Machine Management for configuration management.
• Knowledge of LAN/WAN networking.
• Knowledge of AWS hosting an asset.
• Reliable, responsible, and self-starter.
• Ability to work independently and prioritize effectively.
• Excellent communication, organization, and teamwork skills.
• English proficiency in a technical environment.
• College associate or bachelor’s degree in IT field or equivalent work experience.

• Maintain the IT infrastructure of the Gdansk office to ensure smooth, reliable operation of systems and services.
• Act as Level 2 - 3 support for users, applications, and workstation issues after triage.
• Administer workstation management tools including SmartDeploy and NinjaRMM.
• Administer identity access management systems including Active Directory, Entra ID, and BeyondTrust PAM.
• Create SOP documentation for Level 1 support team.
• Maintain hardware lifecycle including procurement, deployment, and decommissioning of endpoints.
• Maintain inventory and asset configuration process and documentation.
• Manage third-party vendors.
• Interact with team members from different countries.

Only selected applicants will be contacted. Equal employment opportunity statement included. Work authorization and data protection information provided. The role operates within Airbus Helicopters Polska and complies with whistleblower protection laws effective June 14, 2024. Personal data processing complies with GDPR regulations. Providing personal data is voluntary but required for application processing. No automated decision-making or profiling is used.