Junior AIM Operations Specialist (IT Support)

Hays IT Contracting connects IT specialists with technological projects on a B2B basis, supporting a group of 500 contractors working for various clients. The contract is initially until the end of 2026 with a possibility of extension. The role is fully remote and offers flexible working hours.

• Minimum 1-2 years of experience in a similar position.
• Experience with Active Directory, EntraID, and M365.
• Experience with IAM/IGA software such as SailPoint, Saviynt, or Novell IDM.
• Experience with Exchange and mailbox management.
• User-level experience with PowerShell (executing scripts).
• Engineering skills and experience as an administrator of Active Directory, EntraID, Azure, or Exchange are nice to have.
• English language proficiency at minimum C1 level.
• Knowledge of additional languages such as German, French, or Italian is nice to have.

• Perform manual fulfillment of access requests and incidents, ensuring timely and accurate execution in line with SLAs and security policies.
• Act as a point of contact for employees, providing guidance on access requests, entitlement issues, and IAM-related processes.
• Execute direct access changes in various target systems according to approved requests and compliance requirements.
• Carry out manual steps within Joiner/Mover/Leaver (JML) workflows to ensure reliable onboarding, role changes, and offboarding.
• Ensure all activities are properly documented and aligned with internal controls, audit requirements, and regulatory expectations.