Senior IBM iSeries Support Engineer – Wealth Management

The role is for a leading financial services organization focused on delivering post-trade investment solutions to UK wealth clients, operating in the wealth management sector.

• Minimum of 5 years of experience in application support or software development within an enterprise or global environment.
• Extensive hands-on experience with IBM iSeries and ILE RPG.
• Strong problem-solving and analytical skills, with the ability to work independently under pressure.
• Proficiency in system and business analysis.
• Excellent written and spoken English, capable of collaborating with global teams.
• Self-motivated with effective time management skills.

Nice to have:

• Exposure to modernisation approaches such as SQLRPG, free format RPG, or APIs.
• Basic understanding of investment banking or wealth management operations.
• Knowledge of securities custody or core banking systems.

• Provide responsive and reliable production support during UK business hours, ensuring system availability aligned with SLAs.
• Diagnose and resolve incidents swiftly, leveraging a thorough understanding of system functionality and data flows.
• Engage directly with business users and stakeholders to manage end-to-end issue resolution.
• Manage support tickets, prioritize tasks, and implement short-term mitigations and long-term fixes.
• Conduct regular operational activities, including system upgrades, data archiving, security reviews, and audit support.
• Contribute to project-based work involving requirements gathering, design, development, testing, and deployment.
• Develop technical documentation and solution designs in accordance with engineering standards.
• Promote best practices in quality engineering and actively participate in Agile/DevOps workflows.

Only candidates with an existing legal right to work in the European Union will be considered for this role.