Technical Architect (API Platform) | f/m/d

The Technical Architect supports, enhances and operates the Munich Re API Management Platform, enabling product teams to publish, secure, manage, and consume APIs through standardized self-service tooling. The role involves working in a highly technical, hands-on capacity to ensure platform stability, security, compliance, and usability while collaborating with product, engineering, security, and customer teams. ERGO Technology & Services S.A., a member of the Munich Re and ERGO Group, delivers integrated IT and business services internationally, focusing on modern, business-driven technology solutions and insurance processes, with offices in Warsaw and Gdansk.

• Fluency in English
• At least 4 years of experience in a similar position
• Senior-level experience with .NET / C#, including externally facing applications or developer portals
• Experience working with Azure API Management, API gateways, policies, REST API design, and API lifecycle management
• Knowledge of OAuth2, Azure Entra ID, client credential flow, JWT authentication, and API security patterns
• Applying secure-by-design principles and addressing OWASP vulnerabilities
• Experience using Azure DevOps, Git repositories, CI/CD pipelines, and automated deployment practices
• Experience supporting production environments, resolving incidents, troubleshooting issues, and driving operational improvements
• Working effectively in regulated environments and supporting compliance, audit, and change management processes
• Ability to communicate clearly and collaborate with cross-functional teams including engineering, product, security, and customer teams

Nice to have:

• Knowledge of automated testing frameworks and building test coverage for APIs and applications
• Additional Azure cloud services experience
• Using ServiceNow change management processes
• Understanding developer portal design and API onboarding journeys
• Experience in enterprise-scale API platforms within financial services, insurance, or other regulated environments

• Maintaining and improving Azure DevOps repositories, pipelines, and automation for platform tooling and self-service capabilities
• Supporting platform users by troubleshooting API configuration issues, resolving incidents, and helping teams maximize platform value
• Developing and maintaining external-facing applications such as the Developer Portal and Client Credential Manager
• Contributing to API security and identity topics, including OAuth2, Azure Entra ID, application identities, and secure API exposure
• Improving platform quality through automated testing, regression coverage, and release validation
• Supporting compliance and audit activities by gathering technical evidence and documenting engineering controls
• Managing change and release activities, coordinating deployments, and ensuring quality gates are met
• Collaborating with the Technical Product Manager and translating requirements into scalable technical solutions