Application Support Engineer (Mainframe)

We provide complete software development teams, who will take complex care of your software. We are experienced in building teams uniquely suited to the specific needs of our clients. One team - a range of skills, diverse personalities, and various approaches.

• Strong hands-on experience with IBM Mainframe (z/OS) in an operational environment
• Solid knowledge of DB2 (including data analysis and querying)
• Experience with JCL and workload automation tools (e.g., TWS/OPC)
• Ability to analyze and work with mainframe files (including hexadecimal data)
• Understanding of application maintenance, incident and problem management processes
• Familiarity with Agile/SAFe ways of working
• Knowledge of payments domain (SWIFT, MT940/950, camt.052/053, transactions, statements)
• Experience with system monitoring and production support

Nice to have:

• Linux (Red Hat)
• Oracle
• XML

• Supporting and maintaining mainframe-based applications in a production environment
• Handling incidents, problems, and service requests in line with SLA and quality standards
• Participating in application lifecycle management and continuous improvements
• Collaborating with stakeholders to deliver changes and enhancements
• Contributing to backlog refinement and Agile ceremonies (SAFe)
• Driving assigned parts of change initiatives and ensuring sustainable solutions
• Improving system stability, performance, and reliability
• Ensuring applications meet business requirements and service level expectations